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Shipping/Returns

Normal delivery time is 3-5 days + shipping (excl. week-ends).

All orders are shipped as registered mail. You may expect longer delivery time for big models.

If you want to order a big sølje, and need it fast, we recommend you contact us by e-mail and ask for the delivery time. We answer all e-mails within 24 hours, on workingdays.

Money back- guarantee

All of our products have been through thorough quality-controls before shipped. However, should you receive a model with a flaw, please contact us asap. We will correct this for you, either a new product or your money back. Please return the product within 10 days.

To obtain the money back guarantee, returned goods have to be undamaged.

Note: we do not accept returns of individually designed products, exept if items have production defects. 

In case of returning a product, be aware to let us know wether you wish a new product, or your money back. If you want a refund, please inform us of your banc account number, email address and phone number.

Returns are to be shipped to the following adress:

Karina Design og Agenturer AS

Postboks 34

5987 Hosteland, Norway

We will do our very best to make sure you will be satisfied.

Karina Design & Agenturer A/S, Postboks 34, 5987 Hosteland, Norway. post@silverofnorway.com