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Shopping information

We are looking forward to processing your order. We have gathered information on how to pay and what to do if you are not satisfied. However, if you have any questions, do not hesitate to contact us.

On regular workingdays we try our best to answer all e-mails within 24 hours.

 

Purchasing and delivery

Visa and Mastercard may be used in our net shop. Normal delivery time is 3-5 days + shipping (excl. week-ends). All orders are shipped as registered mail. You may expect longer delivery time for big models. If you want to order a big sølje, and need it fast, we recommend you contact us by e-mail and ask for the delivery time. We answer all e-mails within 24 hours, on workingdays.

All prices are shown in USD, and has been withdrawn TVA, as this site is for foreign customers only(outside Norway).

Prices may change without foregoing notice.  All Silver of Norway products are made of 925 Sterling Silver.

Money back- guarantee

All of our products have been through thorough quality-controls before shipped. However, should you receive a model with a flaw, please contact us asap. We will correct this for you, either a new product or your money back. Please return the product within 10 days.

To obtain the money back guarantee, returned goods have to be undamaged.

Note: we do not accept returns of individually designed products, exept if items have production defects. 

In case of returning a product, be aware to let us know wether you wish a new product, or your money back. If you want a refund, please inform us of your banc account number, email address and phone number. Please email us with a notice of the return. Email adress: post@silverofnorway.com

Returns are to be shipped to the following adress:

Karina Design og Agenturer AS

postboks 34

5987 Hosteland, Norway

We will do our very best to make sure you will be satisfied.


Karina Design & Agenturer A/S, Postboks 34, 5987 Hosteland, Norway. post@silverofnorway.com